There are two "Deposit Reimbursement Policy", namely "Wire Transfer Deposit Reimbursement Policy" and "StarzPay Deposit Reimbursement Policy".
1. "Wire Transfer Deposit Reimbursement Policy"
If a customer makes a single wire transfer of more than $1,000, D Prime will reimburse the intermediary bank fees.
For example, if the wire transfer screenshot submitted by the customer shows that he/she has remitted USD 1,820, and the customer's account actually receives USD 1,780, D Prime will confirm the deposit order at USD 1,780 and then add USD 40 to the customer's trading wallet.
2. "StarzPay Deposit Reimbursement Policy"
Due to the large exchange rate difference of StarzPay channel deposits, if the customer deposits more than 1,000 USD in a single order, D Prime will provide 1% of the deposit amount as compensation to reduce the cost borne by the customer (this compensation is limited to Xinjiang customers), and the compensation will be deposited into the customer's trading wallet within 3 working days. On the contrary, if the deposit is less than 1,000 USD, no compensation will be provided.
The company reserves the right to change the above "Deposit Reimbursement Policy" without prior notice.